Frequently asked questions.

Tourazi is a travel technology platform designed to connect travellers with participating travel agencies and help organise useful trip information in one digital experience.

Tourazi provides the platform and digital tools. Travel services are provided by the relevant travel agency or service provider involved in the journey.

Tourazi is designed for travellers as well as travel agencies that want to manage journeys and maintain a presence in the Tourazi marketplace.

Use the Build a Trip option to provide your destinations and relevant travel preferences. The trip-building experience helps organise the information needed for your journey.

Yes. The Tourazi marketplace provides public agency profiles so you can browse participating agencies and the information they make available.

Depending on the trip and features being used, Tourazi can organise itinerary details, accommodation, transport, activities, contacts and other useful journey information.

Where the relevant sharing or trip-visibility features are enabled, authorised family members can be given better visibility of relevant journey information.

Tourazi is designed to support trip management, itineraries, travellers, hotels, vehicles, operational costing, expenses and other information connected with agency operations.

Participating agencies can have a public profile through which travellers can learn about the agency and access the information made available on its profile.

Featured placement is an additional promotional position within the marketplace. A Featured label indicates promotional visibility and should not by itself be treated as a ranking or guarantee of service quality.

Tourazi's agency tools are designed to help keep trip-level costs, expenses and payment-status information organised for operational review.

Yes. Tourazi is designed around day-by-day itinerary organisation so activities and relevant arrangements can be connected with individual days of a trip.

Yes. Accommodation and transport information can be associated with the relevant journey as part of the organised trip record.

No. Tourazi is a travel-management and information platform. In an emergency, travellers should contact the appropriate local emergency service, relevant authorities or their travel service provider.

Open Explore Agencies and use the available search and filters to browse agencies listed in the Tourazi marketplace.

A Verified badge reflects the verification status recorded by Tourazi for that marketplace account. The badge should be considered alongside the other information available on the agency's profile when making travel arrangements.

No. Featured placement indicates additional promotional visibility in the marketplace; it is separate from the traveller's own assessment and choice of agency.